Shipping Policy

We package and ship orders the next day but due to volume orders or other factors, it could take 1-5 business days for an order to be ready for shipping.

We offer free shipping within the US no minimum is required.

We ship light package First Class Large Envelope without tracking.

We ship to outside the US for a flat fee regardless of the quantity and the country. (no shipping overage would be refunded).

Tax

We are in Iowa. Therefore, Iowa orders are taxable.

Return Policy

Regarding the nature of our products, we may not require a return if you are not satisfied with our product.

If we require you to return your purchase before a refund is issued, we will cover the return shipping fee.

Refund Policy

You are guaranteed 100% product satisfaction.

For any reason you are not satisfied with our product or service, we will refund you 100% of your money within the first 30 days of shipping.

For any inquiry, would you please feel free to contact us at care@ninassoap.com?

We thank you very much for shopping at Nina’s Soap.