Overview
Our refund and returns policies last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.
Refunds
You are guaranteed 100% product satisfaction.
For any reason you are not satisfied with our product or service, we will refund you 100% of your money within the first 30 days of shipping.
Shipping returns
Regarding the nature of our products, we may not require a return if you are not satisfied with our product.
If we require you to return your purchase before a refund is issued, we will cover the return shipping fee.
Need help?
For any inquiry, would you please feel free to contact us at care@ninassoap.com?
We thank you very much for shopping at Nina’s Soap!